ICT Manager – Digital Transformation

About the role

A client of Stratostaff East Africa is looking for an ICT Manager to lead its Sacco's digital-first transformation. Reporting directly to the CEO, the role aligns technology strategy with business goals to improve member experience, operational efficiency, cybersecurity resilience, regulatory compliance and sustainable growth. The ideal candidate is a strategic technology leader with strong financial services experience.

Key responsibilities

• Digital transformation: develop and run the digital strategy, increase use of digital channels, lead new digital financial services, automate processes and adopt emerging technologies.
• ICT infrastructure: ensure availability, reliability and scalability of infrastructure, manage core banking systems and digital platforms, modernise infrastructure and plan capacity.
• Cybersecurity, risk and compliance: build cybersecurity frameworks, protect information assets, comply with SASRA and the Data Protection Act, and lead awareness initiatives.
• Business continuity: maintain disaster recovery plans, test them regularly and set up resilient backups.
• Data and analytics: build data governance, reporting frameworks and dashboards, and promote predictive analytics.
• Governance and projects: set ICT policies and standards, lead projects on time and budget, prepare ICT budgets and advise management and the Board.
• Vendors and stakeholders: negotiate SLAs, monitor vendor performance and work with internal and external partners.
• Team leadership: build and lead a high-performing ICT team and drive digital adoption.

Required profile

• Bachelor's degree in Computer Science, Information Technology, Information Systems or a related field.
• Minimum 7 years of progressive ICT experience, including at least 3 years in a management or leadership role.
• Experience in SACCO, banking, microfinance, fintech or financial services.
• Proven track record in digital transformation, core banking systems and cybersecurity and ICT governance.
• Certifications such as CISSP, CISA and/or ITIL are preferred.

What we offer

• Salary gross of Kshs. 150,000 - 250,000.
• Medical cover, pension, education loan and home mortgage support, and motor vehicle loan assistance.