ICT Senior Analyst – Business Intelligence

About the role

The ICT Senior Analyst will develop, deploy and manage data collection and business intelligence solutions for UNOPS mission support. The role focuses on creating Power BI dashboards and applications that deliver actionable intelligence to senior management and unit heads.

Key responsibilities

• Perform business and scope analysis, gather requirements, conduct data cleansing, enrichment and migration.
• Build ETL procedures to extract, transform and load data from multiple enterprise systems for scheduled BI refreshes.
• Design, develop and test Business Intelligence reports and Power BI dashboards across various functional areas.
• Create new Power BI applications to digitalise and improve mission business processes.
• Review BI datasets for quality, completeness and accuracy; monitor dashboards and resolve issues promptly.
• Support the unit in establishing data‑management standards, lifecycle strategies and process improvements.
• Participate in the planning and delivery of functional BI training workshops for mission staff.

Required profile

• Bachelor’s degree in Computer Science, Information Systems, Statistics, Applied Mathematics or related field with at least 4 years relevant experience, or a Master’s degree with at least 2 years experience.
• Professional experience with data‑visualisation and reporting tools such as Microsoft Power BI or Tableau.
• Hands‑on experience building data reports, performing data analysis and working with ERP systems (e.g., SAP).
• Relevant certifications in Microsoft Power BI, SAP or Microsoft Azure are desirable.

Required skills

• Microsoft Power BI
• Power Apps
• Microsoft Azure
• SAP (or other ERP)
• ETL development
• Data visualization
• Data analysis
• Tableau