Information Management Analyst

About the role

Catholic Relief Services (USCCB) is looking for an Information Management Analyst to support the design, development, implementation and maintenance of digital information management solutions that strengthen program delivery, monitoring, evaluation, accountability and learning (MEAL). The role covers digital data collection tools built with CommCare, digitizing last-mile food distribution, improving data quality and reporting, and supervising the Project Analyst - Data Visualization.

Key responsibilities

• Design, develop, test and maintain the digital programming platform and workflows for MEAL and last-mile commodity tracking, including beneficiary registration, routine monitoring, post-distribution monitoring and feedback mechanisms.
• Digitize distribution processes (registration, identification, targeting, allocation, dispatch, receipt and verification) and integrate them with MEAL, logistics, supply chain and reporting systems.
• Collect, organize and map geographic data, including GPS coordinates from mobile tools, and integrate it into mapping tools.
• Train program staff and partners on the digital platform and reporting system, and support onboarding and user adoption.
• Maintain data dictionaries, indicator definitions and standardized collection tools; support dashboards and reports in Power BI where needed.
• Supervise the Data Analyst, set work plans and monitor performance and deliverables.

Required profile

• Bachelor's degree in information systems, computer/software engineering or an IT-related field, or equivalent experience; Master's degree a plus.
• At least 5 years of experience in information management and digital data solutions focused on MEAL.
• Experience supporting MEAL data collection, management and reporting in humanitarian or development programs, and digitizing operational processes such as beneficiary registration, food assistance, NFI distribution or supply chain tracking.
• Experience researching and documenting technology solutions, and supervising or mentoring staff.
• Willingness to travel to the field up to 40%.

Required skills

• CommCare form development, application configuration and deployment.
• Knowledge of beneficiary registration, targeting and last-mile distribution processes.
• Experience with KoboToolbox, ODK, DHIS2 or similar platforms, and with APIs and data integration.
• Strong English, both verbal and written, with the ability to write reports.