Information Management Analyst

About the role

Catholic Relief Services is looking for an Information Management Analyst to support the design, development, implementation and maintenance of digital information management solutions that strengthen program delivery, monitoring, evaluation, accountability and learning (MEAL). The role builds digital data collection tools with CommCare, digitizes last-mile food distribution, strengthens data quality and reporting, and supervises the Project Analyst - Data Visualization. Field travel of up to 40% is required.

Key responsibilities

• Design, develop, test and maintain digital programming platforms and workflows for MEAL and last-mile commodity tracking, including beneficiary registration, targeting, monitoring, PDM and feedback mechanisms.
• Digitize food and NFI distribution processes and integrate them with MEAL, logistics, supply chain and reporting systems.
• Collect, organize and map geographic data (GPS coordinates) and integrate it into mapping tools.
• Train program staff and partners on the digital platform and reporting system, and support onboarding and user adoption.
• Maintain data dictionaries, indicator definitions and standardized collection tools, and support dashboards and reports (e.g., Power BI).
• Supervise the Data Analyst, setting work plans, monitoring performance and reviewing outputs.

Required profile

• Bachelor's degree in information systems, computer/software engineering or an IT-related field, or equivalent experience; a Master's degree is a plus.
• Minimum 5 years of experience in information management and digital data solutions focused on MEAL, including digitizing operational processes and supporting MEAL data collection, management and reporting.
• Experience supervising, mentoring or giving technical guidance to staff, and coordinating cross-functional teams.
• Excellent verbal and written English, with the ability to write reports; willingness to travel to the field up to 40%.

Required skills

• Preferred: CommCare form development, configuration and deployment.
• Preferred: KoboToolbox, ODK, DHIS2, APIs and data integration.
• Preferred: experience with beneficiary registration, targeting, last-mile distribution and commodity tracking.