Interim Director of Workplace Services & Operations

About the role

The Interim Director of Workplace Services & Operations will provide executive leadership for a global portfolio of real estate, facilities management and office operations. Reporting to the COO, the role will stabilise service delivery, integrate separate capabilities and design a future‑state operating model over a 12‑18 month assignment.

Key responsibilities

• Set strategic direction for global Workplace Services, translating organisational priorities into a clear portfolio plan.
• Lead a comprehensive current‑state review and design an approved future‑state operating model, including governance, decision rights and resource requirements.
• Establish and improve portfolio governance, KPIs, SLAs and executive reporting, ensuring risk controls and commercial stewardship.
• Own portfolio budgets, forecasts and vendor contracts, driving value for money and compliance.
• Build trusted relationships with local offices and senior stakeholders, leading change communication and stakeholder engagement.

Required profile

• Senior leadership experience in workplace services, corporate real estate or facilities management across multiple countries.
• Proven track record of leading organisational transformation, service integration and operating‑model design.
• Experience managing large multidisciplinary teams and improving accountability, capability and performance.
• Strong budget ownership, forecasting and commercial negotiation skills.
• Credibility partnering with executive leaders and external providers in diverse cultural contexts.

What we offer

• Generous professional development allowance and onsite training with expert visitors.
• Flexible work arrangements with 50% of days required onsite in an Open Society office.
• Employer‑paid health insurance, dental plans and a non‑contributory retirement savings plan.
• Progressive paid parental leave, reproductive and family‑planning support.
• Commitment to a diverse and inclusive workplace where you can bring your whole self.