Legal Assistant - Clerk

About the role

Old Mutual is hiring a Legal Clerk in Nairobi to provide clerical, administrative and operational support to its Legal Department on insurance-related legal matters, claims disputes, litigation, recoveries and legal documentation. The role supports the efficient handling of legal files, litigation records, court dates and deadlines, and coordination with external advocates, courts, clients and internal departments. It is an entry-level position offering exposure to insurance law, litigation administration and claims management.

Key responsibilities

• Maintain the litigation diary, court calendar and legal matter trackers, recording court dates, hearings and filing deadlines
• Follow up with external advocates on litigation progress and obtain pleadings, affidavits, witness statements, court orders and judgments
• Visit court registries to check the status of pending matters and obtain court records
• Prepare court attendance schedules and assist in preparing pleadings, affidavits and other litigation documents
• Liaise with external advocates, coordinate court attendances and hearings, and maintain litigation trackers
• Support risk and compliance by keeping records of ongoing and concluded matters, maintaining a compliance calendar and escalating compliance issues to Legal Counsel and the Risk and Compliance Manager
• Answer internal queries on legal procedures and policy compliance, conduct internal training on claims processes and court procedures, and book appointments
• Provide legal documentation on complex claims, liaise with investigators, brokers and other service providers, and respond to shareholder queries on claims
• Ensure adherence to AML, sanctions and KYC policies, including customer due diligence and escalation of suspicious activity

Required profile

• Diploma in Law from a recognized institution
• Basic knowledge of the Kenyan legal system, court procedures and legal documentation
• Previous exposure to a law firm, insurance company, claims department or legal office is an added advantage
• At least one year of relevant work experience is an added advantage but not mandatory
• Good written and spoken English and Kiswahili
• Willingness to learn and develop practical skills in legal administration and insurance matters

Required skills

• Insurance law, civil procedure and claims handling
• Legal research and drafting
• Familiarity with the Advocates Remuneration Order and Civil Procedure Act
• Microsoft Office
• Database administration and report review