Logistics & Site Operations Officer

About the role

The Logistics & Site Operations Officer will coordinate cleaning teams, manage transportation and site documentation, and act as the main point of contact at client locations in Nairobi. This hands‑on role requires strong leadership, quick decision‑making and the ability to interact professionally with high‑end and corporate clients.

Key responsibilities

• Coordinate and supervise cleaning teams at client sites, ensuring timely arrival, proper organization, and availability of equipment and materials.
• Act as the primary liaison between the company and clients, communicating professionally and understanding client requirements.
• Make quick, appropriate decisions on‑site when unexpected situations arise and report important issues to management.
• Monitor cleaning quality and progress, addressing issues immediately and completing site reports, checklists and other documentation.
• Coordinate transportation of staff, equipment and materials between sites and drive company vehicles, including manual transmission when required.

Required profile

• Diploma or degree in Logistics, Operations, Business Management or a related field.
• At least 2 years of experience in logistics, operations, site supervision or a similar role.
• Valid driving licence with proven ability to drive manual vehicles.
• Strong communication and interpersonal skills, comfortable dealing with high‑end clients.
• Highly organized, reliable and physically able to move around different work sites.

Required skills

• Manual vehicle operation.
• Leadership and team management.