Medical Records Specialist

About the role

A leading U.S.-based personal injury law firm is expanding its operations team and needs a Medical Records Specialist. This remote, full‑time position is ideal for candidates with 1‑2 years of experience handling medical records in a legal environment.

Key responsibilities

• Request medical records, bills, imaging and supporting documentation from healthcare providers and follow up to ensure timely receipt.
• Track request status, update the case management system, and upload organized records for review.
• Identify missing documents or discrepancies and escalate issues as needed.
• Collaborate with legal and operations teams to provide case status updates while maintaining confidentiality.

Required profile

• 1‑2 years of medical records experience within a law firm (required).
• Background in healthcare, medical administration, nursing, life sciences or a related field (preferred).
• Experience requesting records from U.S. providers is a plus.
• Strong English communication, excellent organization and attention to detail.

Required skills

• Familiarity with Litify, Filevine, Needles, SmartAdvocate or similar case management systems.
• Proficiency with Microsoft Outlook, Teams, medical provider portals and document management systems.