Operations Assistant (IT & Tech Solutions)

About the role

The Operations Assistant will support Kaziweza Limited’s IT & Tech Solutions unit by handling financial analysis, contract administration, procurement coordination, and client support. This full‑time position is based in Westlands, Nairobi and reports to the Operations Manager.

Key responsibilities

• Maintain and update financial records, prepare monthly reports and assist with billing cycles.
• Draft, review and track contracts (NDAs, joint‑venture, sales, lease/AMC) and ensure timely renewals.
• Coordinate procurement requests, monitor Local Purchase Orders (LPOs) and generate open‑LPO reports.
• Support clients on contract queries, manage the BDT system, issue QSYS licenses and handle VMS SMS bundle recharges.
• Create new client entries in Zoho Desk, track project handovers, warranties and proof‑of‑concept follow‑ups.
• Maintain organized digital and physical records of contracts, invoices, job cards and legal documents.
• Perform general office duties such as data entry, filing and report summarisation.

Required profile

• Bachelor’s degree in Finance, Accounting, Economics or a related field.
• 2‑3 years of experience in finance, accounting, operations or contract administration.
• Strong attention to detail and ability to work collaboratively across teams.

Required skills

• Zoho Desk
• BDT system
• QSYS licensing
• VMS SMS bundle management