Operations Specialist - Vehicles

About the role

You will help expand Bolt’s vehicle supply in Kenya by building relationships with vehicle owners and fleet partners, analysing data to spot opportunities, and executing hands‑on tasks that keep vehicles operational on the platform.

Key responsibilities

• Identify and engage prospective vehicle owners and fleet partners, communicating Bolt’s value proposition.
• Oversee the full vehicle lifecycle—from acquisition and onboarding to activation and compliance.
• Develop and maintain strong partnerships, managing expectations and coordinating solutions.
• Monitor vehicle supply, utilisation and quality, translating trends into actionable plans.
• Create and execute strategies to close supply gaps and boost vehicle productivity.
• Streamline operational processes, eliminating inefficiencies and handling manual tasks when needed.
• Champion the driver, fleet partner and rider experience by addressing recurring issues.

Required profile

• Proven experience in operations, startups, consulting or a similar analytical environment.
• Excellent data‑analysis skills with strong Excel or Google Sheets capabilities.
• Willingness to roll up sleeves and resolve onboarding or on‑ground partner issues.
• Strong stakeholder engagement, negotiation and sales confidence.
• Clear communication in English and Swahili, both verbally and in writing.

Required skills

• Excel
• Google Sheets
• Data analysis

What we offer

• Competitive salary and stock options aligned with Bolt’s growth.
• Wellness perks and a paid 1‑month sabbatical after five years.
• Hybrid work model with at least 12 in‑office days per month.
• Rapid professional development and career‑growth opportunities.