Presales Executive - Francophone Africa

About the role

Riana Group of Companies is hiring a Presales Executive based in Nairobi (Westlands) to support its Marezi suite of products (QMS, VQMS, self-service kiosks, digital signage, appointment booking, CX CRM and CX Portal) in Francophone African markets. The role covers end-to-end bid preparation, bilingual proposals and client-facing demonstrations.

Key responsibilities

• Identify and track tender opportunities on Francophone African procurement portals, government listings, banking and healthcare institutions and donor-funded platforms.
• Prepare and submit RFPs, RFQs, RFIs, EOIs and tender responses in English and French, compliant with OHADA frameworks and local regulations.
• Develop bilingual technical and commercial proposals, including cost estimates, scope of work and capability statements.
• Run product demonstrations of the Marezi suite for banking, healthcare and enterprise prospects.
• Plan and run Proof-of-Concept engagements from scoping through execution, with bilingual documentation and commercial follow-up.
• Support client discovery and needs analysis sessions.
• Prepare bilingual quotations in line with approved pricing, and maintain a tender calendar and compliance matrix.
• Manage Zoho CRM records and produce weekly English reports on bid activity, demo pipeline, POC status and win/loss analysis.

Required profile

• Bachelor's degree in Business, IT, Engineering, Telecommunications, Commerce or a related field.
• Minimum 2 years in a presales, bids or commercial coordination role; ICT or enterprise solutions experience preferred.
• French fluency at C1 level, written and spoken, and strong English for internal reporting.
• Proven experience preparing bids, tenders, RFPs, RFQs and RFIs.
• Confident in client-facing settings such as demos and POC reviews in both languages.

Required skills

• Microsoft Office: Excel (pricing models, trackers), Word (bilingual proposals), PowerPoint (demos).
• CRM pipeline management; Zoho CRM experience strongly preferred.
• Familiarity with Francophone African procurement (OHADA, World Bank, UNDP, government tendering in DRC, Senegal or Ivory Coast) is an advantage.