Principal Infrastructure Engineer

About the role

This principal infrastructure engineering position at Solvo Global focuses on keeping complex hosting environments dependable, secure, and ready to scale. The role blends hands‑on engineering with technical leadership, influencing cloud, Linux, and Windows platforms through architecture decisions, automation, incident response, and modernization work.

Key responsibilities

• Protect uptime and performance across cloud, Linux, and Windows hosting services by monitoring system health, reviewing logs, and resolving issues before they affect customers.
• Build, install, upgrade, patch, and retire servers and infrastructure components while managing deployments across the environments they support.
• Serve as a senior escalation point for complex problems spanning application stacks, network connectivity, authentication, access controls, SSL certificates, and traffic behavior.
• Extend configuration management and automation practices by creating scripts and operational workflows that reduce manual effort and increase consistency.
• Design, document, and test disaster recovery procedures to ensure critical services can recover with minimal business impact.
• Contribute to infrastructure architecture and capacity planning, providing technical specifications, hardware and networking recommendations, and collaborating with hosting partners.
• Lead significant infrastructure projects from planning through delivery, keeping timelines visible and aligning work with business priorities.
• Mentor less‑experienced engineers and partner with development and support teams to provision services, configure customer accounts, and debug application issues.

Required profile

• Bachelor’s degree in computer science, information systems, engineering, or a related technical discipline.
• Seven to ten years of professional experience in infrastructure engineering, systems administration, cloud infrastructure, or a closely related area.
• Advanced hands‑on support experience with both Linux and Windows server environments.
• Solid networking foundation and familiarity with enterprise infrastructure patterns, including connectivity, traffic, and access troubleshooting.
• Experience supporting production databases, ensuring reliability and performance.
• Strong diagnostic and root‑cause analysis skills with the ability to stay methodical during complex incidents.
• Clear communication and a customer‑service mindset when interacting with technical peers, leadership, vendors, and internal stakeholders.

Required skills

• Linux operating systems
• Windows Server
• Networking concepts and troubleshooting
• Database administration and performance tuning
• Scripting (e.g., Bash, PowerShell)
• Automation and configuration‑management tools
• Cloud platform fundamentals