Protocol and Operations Delivery Specialist

About the role

The High Commission of Barbados in Nairobi is seeking a Protocol and Operations Delivery Specialist to support its diplomatic, trade and cultural activities across Kenya and the wider region. This independent consulting position requires a proactive administrator who can manage day‑to‑day chancery operations and respond swiftly to diplomatic or logistical crises.

Key responsibilities

• Process diplomatic privileges, tax exemptions and clearances using the Integrated Protocol Management Information System (IPMIS).
• Engage with host‑government agencies to remove administrative bottlenecks and ensure timely approvals.
• Maintain secure on‑site registries and coordinate live diplomatic activations.
• Lead daily operational briefings with the Head of Chancery and oversee the chancery’s operating hours.
• Plan and execute high‑level trade shows, investment events and cultural exhibitions.
• Develop and deliver digital storytelling and multimedia content for public diplomacy campaigns.

Required profile

• Minimum three years of experience in diplomatic, governmental or high‑pressure administrative environments.
• Self‑starter with strong initiative and the ability to work independently under minimal supervision.
• Calm, analytical mindset capable of handling sudden crises and complex logistical challenges.
• System‑thinking approach with a track record of anticipating and resolving operational bottlenecks.

Required skills

• Proficiency with the Integrated Protocol Management Information System (IPMIS).