Qualifications Database Officer (ICT)

About the role

The Kenya National Qualifications Authority (KNQA), established under the Kenya National Qualifications Framework Act, maintains the Kenya National Qualifications Database. It is recruiting a permanent Qualifications Database Officer (Job Ref No: KNQA/No.2/2026, Grade KNQA 6) in its Qualifications Framework Policy and Registration Directorate, based in Nairobi. The role covers ICT systems administration, user support and website maintenance.

Key responsibilities

• Develop documentation of computer programs according to instructions and specifications
• Install and configure computer systems and solutions, and maintain application systems
• Provide end-user support and train users on the effective use of ICT facilities
• Maintain up-to-date equipment and issuance registers
• Install, configure and monitor Local Area Network components
• Administer users in Active Directory, the e-mail server and user applications
• Update and maintain the Authority's website
• Ensure business continuity through regular data and application backups

Required profile

• Bachelor's degree in Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or another relevant field from a recognised institution
• External qualifications must be accompanied by a recognition and equivalence certificate from the relevant Kenyan body

What we offer

• Salary scale of KES 54,164 to 72,695 per month
• House allowance of KES 35,000 and commuter allowance of KES 8,000 per month
• 30 days leave per financial year

Applications are made online through the KNQA recruitment portal by 13 November 2026, 12 midnight EAT. Only shortlisted candidates will be contacted, and successful candidates must provide a good conduct certificate, HELB clearance, tax compliance certificate and EACC clearance.