Quality Control Officer

About the role

The Quality Control Officer ensures consistent product quality, protects the brand reputation, and maintains compliance with food safety standards across all operational sites. This full‑time, onsite position involves regular field visits to farms, production units, kitchens and outlets.

Key responsibilities

• Conduct quality inspections across farms, production units, kitchens, outlets and other operational sites.
• Monitor food preparation, processing, packaging, storage and dispatch activities.
• Ensure compliance with food safety regulations, hygiene standards and SOPs.
• Oversee quality control of raw materials, packaging and finished goods.
• Perform routine outlet inspections to assess hygiene, customer service, branding and operational standards.
• Maintain proper storage temperatures, stock rotation (FIFO) and contamination prevention practices.
• Monitor expiry dates, waste management procedures and pest control systems.
• Train staff on quality standards, food safety procedures and operational compliance.
• Conduct quality audits and prepare daily, weekly and monthly compliance reports.
• Investigate customer complaints related to food quality and implement corrective actions.
• Recommend process improvements to strengthen operational efficiency and product consistency.
• Escalate serious quality risks and non‑compliance issues to management promptly.

Required profile

• Diploma or Bachelor’s degree in Food Science, Quality Assurance, Public Health, Food Production, Hospitality or a related field.
• Minimum three years of experience in quality control, food safety or operations management.
• Experience in poultry production, FMCG, food manufacturing, restaurant operations or the hospitality industry is highly preferred.
• Knowledge of HACCP, food safety standards and quality systems is an advantage.
• Proven experience conducting audits, inspections and compliance reporting.

Required skills

• HACCP implementation
• Food safety regulations compliance
• Quality management systems
• Audit and inspection procedures

What we offer

• Competitive gross salary ranging from KES 80,000 to 100,000 per month.
• Full‑time permanent position with onsite work and regular field visits.