Quality Control Supervisor - Packaging Manufacturing

About the role

A packaging manufacturer specialising in corrugated and custom packaging solutions is looking for a Quality Control Supervisor in Nairobi, Kenya. Reporting to the Operations Manager, the supervisor oversees quality inspection across the production process so that finished products consistently meet approved specifications and customer requirements. The role involves monitoring raw materials, work-in-progress and finished goods, identifying defects and reducing rejects and rework.

Key responsibilities

• Supervise day-to-day quality control activities on the production floor and inspect incoming raw materials against approved specifications.
• Carry out quality checks at each stage of production and inspect finished cartons and packaging before dispatch, checking dimensions, board specifications, printing, cutting, folding, gluing, stitching and finishing.
• Identify defects, non-conformities, rejects and rework; ensure non-conforming products are identified, segregated and reported.
• Work with Production Supervisors to address quality issues at source, investigate recurring defects and carry out root-cause analysis.
• Recommend and follow up on corrective and preventive actions, monitor production wastage and rework, and investigate customer complaints.
• Maintain quality inspection records, checklists, reports and documentation, and prepare regular quality reports.
• Supervise and develop Quality Control Inspectors, train teams on specifications and inspection procedures, and promote continuous quality improvement.

Required profile

• Diploma or degree in Quality Management, Manufacturing, Production or Industrial Engineering, Mechanical Engineering or a related field.
• 5 years of quality control experience in a manufacturing environment, including at least 2 years in a supervisory QC role.
• Experience in corrugated packaging, carton manufacturing, paper converting or printing is highly preferred.
• Strong written and verbal English.

Required skills

• Practical understanding of manufacturing quality control and inspection processes.
• Root-cause analysis, corrective actions and quality documentation.
• Proficiency in Microsoft Office, especially Excel.
• Attention to detail, analytical thinking, supervisory and team management skills, and good documentation and reporting skills.

Candidates apply by submitting an updated CV through the agency's career page; only shortlisted candidates will be contacted.