Receptionist

About the role

Mogo Finance is hiring a full-time Receptionist in Nairobi. The role serves as the first point of contact for visitors, clients, employees and other stakeholders, managing front-office operations, telephone communications, visitor coordination and general administrative support. The deadline to apply is 14 November 2026.

Key responsibilities

• Keep the reception desk manned, collect visitor information and direct them to the person they are meeting
• Book return flights and car hire for staff on business trips, reconcile and submit transport invoices, and book hotel accommodation according to the Travel Policy
• Process business card requests and issue visitor badges and guest badges for non-HQ staff
• Ensure First Aid boxes are available on all floors and that fire extinguishers are supplied and in good condition
• Arrange monthly fumigation and monthly cleaning of meeting rooms, and maintain the water tracker for record-keeping and invoice reconciliation
• Cover as reliever in admin when the other receptionist is away, and handle calls, visitors and internal queries promptly
• Provide reservations for business trips for management and other staff

Required profile

• Diploma or certificate in Front Office Operations, Business Administration, Customer Service, Secretarial Studies or a related field
• At least one to two years of experience in reception, front office, customer service or administrative support
• Fluent in English and Swahili, spoken and written
• Self-motivated, able to work in a fast-paced, high-pressure environment, with strong analytical skills

Required skills

• Proficiency in Microsoft Office, including Outlook, Word and Excel
• Experience with telephone systems, visitor registers and office administration tools is an added advantage

To apply, candidates register their CV through the recruitment agency that posted the vacancy.