Reconciliation Assistant

About the role

APA Life Assurance is hiring a full-time, entry-level Reconciliation Assistant in Nairobi, Kenya. The role covers reconciling medical providers' bills and preparing payment remittances, with close cooperation with underwriting, claims, finance and actuarial teams.

Key responsibilities

• Prepare weekly and monthly payments to medical service providers and confirm receipt of those payments.
• Prepare daily reimbursement payments for members and remittances.
• Carry out weekly and monthly reconciliation of medical providers' bills and accounts, including visiting providers to resolve contentious bills and issues.
• Follow up on payment approvals and prepare weekly and monthly reports.
• Share payment remittances to providers monthly or as requested.
• Foster working relationships with internal stakeholders such as underwriting, claims, finance and actuarial teams.
• Handle client queries by telephone, letter, email and walk-in, and maintain department standards, discipline and confidentiality regarding patients' illness.

Required profile

• Diploma or bachelor's degree in Finance.
• At least 1 year of experience in a busy health insurance environment or financial institution.
• CPA(K) qualification.
• Mature, team player with good communication, negotiation and interpersonal skills, and good analytical and attention to detail.

Required skills

• Computer literacy and familiarity with fast processing using standard office software.

To apply, candidates use the application link provided in the original listing.