RM Sales – Women Banking
Kingdom Bank · Nairobi
Job description
About the role
Kingdom Bank is looking for an RM Sales professional to drive profitable Women Banking sales across regions and branches. You will build a disciplined pipeline, coach conversion, deepen priority-client relationships and ensure sustainable portfolio growth, customer value and quality. Branches retain primary customer ownership and execution.
Key responsibilities
- Sales planning and pipeline governance: turn the segment plan into regional and branch targets for acquisition, active customers, deposits, quality lending, fee income and product holding; maintain a stage-based pipeline and run weekly funnel reviews; coordinate campaigns, calling plans and activations with Partnerships, Product, Digital and Marketing.
- Branch enablement: run branch and regional performance reviews and agree recovery plans; coach bankers in needs-based selling, women-centred conversations, lead management, product bundling and responsible sales conduct; provide tools, scripts and opportunity lists and share winning practices.
- Acquisition, deepening and retention: activate women customers and women-led enterprises; deepen relationships through deposits, payments, lending, insurance, digital services and non-financial support; coordinate retention, dormancy reduction and win-back.
- Credit conversion and portfolio quality: improve application quality, track leads to disbursement, fast-track approved-but-undisbursed cases and reduce avoidable deferrals; monitor early-warning indicators, arrears and covenants and coordinate preventive action.
- Customer experience and sales controls: ensure KYC, pricing, disclosure, consent, suitability and documentation standards; monitor complaints, turnaround times and drop-offs and address gender-specific barriers.
- Performance insight: analyse branch productivity, funnel leakage and campaign results and share frontline customer insight with Product, Digital and Partnerships.
Required profile
- Bachelor's degree in business, finance, marketing or a related field.
- At least 5 years' experience in banking sales, relationship management or branch/business development.
- Demonstrated experience in pipeline management, credit origination and portfolio growth.
Working conditions
- Frequent travel to branches and regional offices, regular customer visits and participation in sales campaigns, exhibitions and events.
- Occasional work outside normal hours during customer events and activations.
- A high level of professionalism and confidentiality when handling customer and business information.
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Published 5 hours ago
Expires 4 weeks from now
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Kingdom Bank
Nairobi