Sales Development Representative Graduate Trainee

About the role

We are seeking an ambitious graduate to join CloudPlexo in Nairobi as a Sales Development Representative (SDR) Graduate Trainee. This entry‑level position will introduce you to technology sales, giving you the chance to become the first point of contact for prospective clients and to build a pipeline for our senior sales and consulting teams.

Key responsibilities

• Research and identify target companies across selected industries using LinkedIn Sales Navigator, CRM tools and market databases.
• Generate new business opportunities through outbound prospecting – cold calls, personalised emails and social selling.
• Qualify inbound leads from marketing campaigns, webinars and events and route them to the appropriate sales colleagues.
• Book discovery meetings and product demonstrations for Account Executives and Solutions Consultants.
• Maintain accurate records of all prospect interactions in the CRM.
• Collaborate with marketing to provide feedback on campaign effectiveness.
• Consistently meet weekly and monthly targets for outreach activity, qualified leads and booked meetings.

Required profile

• Recent graduate (or final‑year student) with a bachelor’s degree in Business, Marketing, Computer Science, Information Technology or a related field.
• Strong verbal and written communication skills with confidence to engage senior decision‑makers.
• Genuine interest in technology, especially cloud computing, cybersecurity and artificial intelligence.
• Self‑motivated, resilient and comfortable handling rejection.
• Coachable mindset and eagerness to learn.

Required skills

• Knowledge of Amazon Web Services (AWS).
• Familiarity with Microsoft technologies.
• Understanding of cybersecurity concepts.
• Basic awareness of artificial intelligence (AI) applications.
• Experience with LinkedIn Sales Navigator.
• Proficiency in using CRM platforms.