Senior Sales Manager - Field Sales Leadership

About the role

M-KOPA, which serves 7 million customers and has unlocked over $2 billion in credit, is looking for a Senior Sales Manager to lead its field sales organisation in Kenya. The role combines strategy and execution: representing field priorities to senior leadership, visiting clusters and coaching Regional Managers, owning budgets and building people, and driving conversion while protecting repayment performance. It is a Band C1 position based in Nairobi, reporting to the Head of Sales, with regular field travel.

Key responsibilities

• Lead four regions: turn strategy into regional plans, develop Regional Managers, and make timely decisions on performance, promotions and exits using scorecards, coaching and field visits.
• Drive DSR productivity and recruitment quality: improve sales per DSR, active selling days and conversion; own hiring plans with HR, hold teams accountable for F30 pass rates and reduce attrition.
• Run the commercial discipline: own regional budgets and incentives, track cost per sale, report to senior leadership and the MD, oversee product and pricing rollouts, and enforce sales standards and customer protections across Product, Marketing, Credit, Finance and HR.

Required profile

• Extensive, progressive sales leadership experience in high-volume field sales (FMCG, telecoms, financial services, fintech, distribution), including leading managers across multiple regions with a record of hitting targets.
• Bachelor's degree expected; an MBA is an advantage.
• Demonstrable experience running DSR or distributor networks, including territory design, and a proven record in recruitment and retention.
• Asset finance or pay-as-you-go experience is an advantage.

Required skills

• Strong financial acumen, comfort with dashboards and forecasting, and the integrity to hold standards under pressure.

M-KOPA offers development programs, coaching partnerships and on-the-job training, family-friendly policies and flexibility. Applications are reviewed on a rolling basis and pre-employment background checks are carried out.