Senior Technical Program Manager

About the role

The Senior Technical Program Manager owns end‑to‑end delivery of technology initiatives, raising the standard for planning, building and shipping. By taking a structured, data‑driven view of the delivery lifecycle, you will re‑engineer how teams prioritize, build, test and release to drive predictability, consistency and clear risk management.

Key responsibilities

• Own delivery of large, multi‑team technology programs from definition through production, including platform modernisation, data initiatives, cloud and AI‑enabled systems.
• Define, document and agree program deliverables, requirements, resourcing and success criteria with technology and business stakeholders.
• Coordinate across Engineering, QA, Platform teams to sequence work, manage dependencies and remove blockers.
• Maintain an honest view of delivery health, surfacing risks and issues early with recommended actions.
• Establish technical governance frameworks that balance delivery speed with long‑term architectural scalability.
• Work with the Technology Delivery Director to define target architecture for lending, data and customer value platforms and translate it into a sequenced roadmap.
• Ensure non‑functional requirements (resilience, high availability, performance, security, observability, data quality) are designed and delivered.
• Identify systemic architectural risk and technical debt, make its cost visible and drive remediation.
• Evaluate and pilot emerging technologies, including AI‑enabled and cloud‑native tooling, where they serve the business.
• Transform manual or fragmented delivery processes into scalable, data‑driven systems that empower teams to ship with confidence.
• Champion Agile practices across technology and partner business teams, introducing and facilitating the ceremonies that matter.

Required profile

• Proven experience delivering large, multi‑team technology programs, especially in platform modernisation, data, cloud and AI contexts.
• Strong ability to define program deliverables, requirements, resourcing and success criteria with stakeholders.
• Demonstrated skill in coordinating cross‑functional teams (Engineering, QA, Platform) to manage dependencies and remove blockers.
• Track record of maintaining transparent delivery health, surfacing risks early and proposing corrective actions.
• Experience establishing technical governance frameworks that balance speed with architectural scalability.
• Capability to work with senior technology leaders to define and communicate target architecture and roadmap.
• Expertise ensuring non‑functional requirements such as resilience, high availability, performance, security, observability and data quality are built into solutions.
• Ability to identify and drive remediation of systemic architectural risk and technical debt.
• Experience evaluating and piloting emerging AI‑enabled and cloud‑native technologies.
• Proven ability to transform manual delivery processes into scalable, data‑driven systems.
• Strong champion of Agile practices, capable of adapting ceremonies to the organization’s context.

Required skills