Senior Travel Consultant – Direct Sales

About the role

We are looking for a senior professional to own all direct guest enquiries for our Kenya and Tanzania safaris, guiding prospects from the first contact through to payment. The role involves converting high‑value, multi‑week trips for guests from the UK, US, Europe, the Gulf and India.

Key responsibilities

• Manage the full sales cycle for direct enquiries, from initial message to booking and payment.
• Provide detailed, confident answers to guest questions about safety, equipment, accommodations, and itinerary feasibility.
• Convert enquiries into bookings, with performance measured by closed enquiries and operating margin.
• Collaborate with the team on complex itineraries and costing while focusing on conversion rather than itinerary creation.

Required profile

• Minimum 5 years experience selling East African safaris directly to international guests.
• Hands‑on experience travelling in Kenya and Tanzania and knowledge of local guides, vehicles and camps.
• Guest‑facing sales background with a proven closing record and a documented follow‑up method.
• Professional written English for communicating with families in London, Frankfurt and other markets.
• Commercial literacy to read costing, negotiate margins and work with CRM systems.