Tire Support Specialist – Customer Service Agent
Solvo Global Careers · Comté de Nairobi
Job description
About the role
As a Tire Support Specialist, you will be the first point of contact for consumers, tire installers, and wholesale distributors. You will assist customers with tire‑related inquiries and support existing orders through voice calls, chat, and email.
Key responsibilities
- Handle voice calls, chat messages, and email inquiries related to tires.
- Support existing orders and coordinate with tire installers and wholesale distributors.
Required profile
- C1+ English proficiency (Advanced).
- 6‑12 months customer‑service experience in a call‑center environment.
- Excellent communication and interpersonal skills.
- Strong problem‑solving abilities and a growth mindset.
- Ability to multitask across multiple communication channels.
- Full availability for rotating night shifts.
- Capability to pass English and skills assessments.
What we offer
- Fully paid training.
- Stable and multicultural work environment.
- Opportunity to work with a globally recognized brand.
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Published 3 days ago
Expires 1 month from now
23 views · 0 interested
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Solvo Global Careers
Comté de Nairobi
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