Tours and Travel Associate
Hooray's Client · Nairobi
Job description
About the role
The Tours and Travel Associate ensures smooth travel arrangements for clients by managing bookings, logistics, and documentation while adhering to company policies and client preferences. This full‑time position is based in Nairobi and supports both leisure and corporate travel needs.
Key responsibilities
- Customer service: handle client inquiries, provide accurate travel advice and resolve issues promptly.
- Trip planning: design itineraries for safaris, holidays and corporate trips.
- Ticketing & reservations: book flights, hotels and ground transport.
- Visa & documentation: guide clients through visa applications and travel insurance requirements.
- Policy compliance: ensure all bookings align with corporate travel rules and budget limits.
- Sales support: upsell travel packages and promote premium services to increase revenue.
Required profile
- Diploma or degree in Tourism Management, Hospitality or Travel Management.
- 1–3 years of experience in travel agencies or hospitality environments.
- Proficiency with GDS software such as Amadeus and Sabre.
Required skills
- Amadeus
- Sabre
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Published 1 week ago
Expires 1 month from now
30 views · 0 interested
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Hooray's Client
Nairobi