Unit Manager - Eldoret Branch

About the role

Old Mutual is looking for a Unit Manager for its Eldoret branch. The manager oversees a unit whose main responsibility is recruiting and retaining sales agents so that insurance sales revenue targets are delivered. The role is on a contractual basis and reports to the Branch/Sales Manager.

Key responsibilities

• Deliver business plan targets including revenue, persistency and business mix
• Recruit and retain agents, monitor and evaluate them effectively
• Set out plans and daily activity schedules for the unit and provide agents with the support systems they need to meet their budgets
• Implement training programmes to support skill development and competence
• Open new markets and advise the business on opportunities and threats arising from such activities
• Enforce performance management processes and uphold the brand image while complying with internal and external regulations
• Ensure adherence to compliance, anti-money laundering (AML) and sanctions policies, including customer due diligence, KYC standards and escalation of suspicious activity to the Risk and Compliance Office

Required profile

• Degree or diploma in a business-related course
• At least 3 years' sales experience in insurance or financial services; 2 years as a Unit/Agency Manager is an added advantage
• Successful track record in selling in financial services, teaching or another relevant profession
• Demonstrable insurance sales experience as an agent
• Knowledge of insurance legislation in Kenya
• COP certificate and current IRA licence

Required skills

• Microsoft Office suite proficiency
• Leadership, negotiation, communication and conflict resolution skills
• Sales, marketing and market intelligence skills