Waitstaff – Customer Service Role
Java House Africa · Kisumu
Job description
About the role
Join Java House Africa as a waitstaff member in Kisumu, delivering excellent service and ensuring a memorable dining experience for guests. You will be responsible for taking orders, handling payments, and maintaining high hygiene standards.
Key responsibilities
- Present menu options, suggestive sell based on customer preferences, and inform guests of daily specials.
- Take orders accurately, deliver them to tables, and manage billing and payment processing.
- Maintain cash float, handle POS transactions, and ensure timely closure of counter variances.
- Receive and stock supplies, manage inventory orders, and oversee cleaning and hygiene of the restaurant.
Required profile
- Ability to work under pressure and long hours.
- Team player with strong customer‑oriented attitude.
- Result‑driven, self‑motivated, articulate and proactive.
Required skills
- Point of Sale (POS) system proficiency.
- Inter‑personal communication and upselling abilities.
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Published 2 weeks ago
Expires 1 week from now
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Java House Africa
Kisumu
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