Administrative Assistant

About the role

Aga Khan University Hospital is hiring a full-time, on-site Administrative Assistant in Nairobi. The postholder acts as the frontline representative of the Centre, managing reception duties and supporting technical, educational and administrative tasks so that the Centre can deliver high-quality learning through innovation in medical education.

Key responsibilities

• Greet and assist visitors, students, faculty and staff courteously, and create a welcoming reception area
• Handle phone calls, emails and correspondence, direct people to the right destination and deal with public queries in line with AKU's communication guidelines
• Receive and sort mail and deliveries, and maintain a filing system of records, equipment and activities
• Schedule venues for meetings and workshops, prepare documents and materials for attendees, and coordinate ground transportation and travel itineraries for faculty, staff and visitors
• Maintain the bulletin board, publish articles on social media and provide periodic reports
• Work with the technical team on equipment readiness and space setup, and with educators on simulation session materials
• Take part in simulation scenarios and coordinate educational programmes and workshops

Required profile

• Diploma or higher diploma in Social Sciences, Business Administration or a related field; a bachelor's degree is an added advantage
• KCSE with a minimum grade B or equivalent
• At least 2 years' experience in a similar position at an educational or healthcare facility
• Experience scheduling appointments and events, and travel-related experience

Required skills

• Proficiency in Microsoft Office (Word, PowerPoint, Excel)
• Excellent written and verbal communication, time management and attention to detail
• Ability to multitask, handle conflict and present oneself well

The application is made through the recruiter's online form.