Administrative Operations Assistant

About the role

Under the supervision of the Administration Officer, the Administrative Operations Assistant will support the day‑to‑day operational administration requirements of Save the Children Kenya and ensure that established Administration Standard Operating Procedures are followed.

Key responsibilities

• Manage the front‑desk, including the switchboard, greeting visitors and directing calls to the appropriate staff.
• Maintain a tidy and clean reception area and ensure meeting rooms are well‑arranged for internal meetings.
• Handle incoming and outgoing mail and parcels, keeping an accurate tracker.
• File and organise front‑desk documents and maintain office supply inventories, initiating timely replenishment.
• Assist the admin team in identifying cost‑effective solutions for kitchen, cleaning, maintenance and other office expenses.
• Support daily and monthly deep‑cleaning activities and general office maintenance, reporting any issues promptly.
• Coordinate repair requests, follow up on completion and ensure facilities are functioning properly.
• Work with the Administration Officer to open and close the office on schedule and oversee the overall daily running of the office.

Required profile

• Works under the supervision of the Administration Officer and follows established SOPs.
• Demonstrates reliability in managing front‑desk operations and handling correspondence.
• Shows attention to detail in maintaining records, supplies and office cleanliness.
• Capable of reporting concerns quickly and supporting the admin team in cost‑control initiatives.

Required skills