Administrative Operations Assistant

About the role

Under the supervision of the Administration Officer, the Administrative Operations Assistant supports the day‑to‑day operational administration requirements of Save the Children Kenya and ensures that established Administration Standard Operating Procedures are followed.

Key responsibilities

• Manage the front desk full‑time, answer the switchboard and direct calls to the appropriate staff.
• Greet all visitors to the Kenya Country Office, guide them to the relevant persons and keep the reception area tidy.
• Send and receive mail and parcels, maintain a tracking system and file front‑desk documents.
• Monitor office supplies, initiate timely replenishment of stationery and consumables according to usage levels.
• Assist the Admin team in identifying cost‑effective solutions for kitchen, cleaning, sanitary, maintenance and repair expenses.
• Support daily and monthly deep‑cleaning activities and general office maintenance to meet required standards.
• Ensure the office is opened and closed on schedule and report any concerns immediately to the Administration Officer.
• Maintain clean, well‑arranged meeting rooms and provide logistical support for internal meetings.
• Consolidate repair requests each month and follow up to ensure timely completion.
• Collaborate with the Administration Officer to oversee the overall daily running of the office.

Required profile

• Experience in office administration and front‑desk management.
• Strong organisational skills with the ability to handle mail, parcels and document filing.
• Capability to monitor and reorder office supplies efficiently.
• Proactive attitude towards maintaining a clean and functional workplace.
• Good communication skills for greeting visitors and directing calls.
• Ability to report issues promptly and support the Administration Officer in daily operations.

Required skills