Administrator – Digital & Technology Office

About the role

The Administrator for the Office of the Chief Digital & Technology Officer (CDTO) serves as the central hub for administrative and coordination activities. This role ensures smooth operations, effective communication, and accurate documentation across the Group ICT function, supporting digital and technology initiatives at an executive level.

Key responsibilities

• Act as the first point of contact for the CDTO, managing correspondence, calls, and enquiries.
• Provide comprehensive administrative support, including tracking ICT and digital strategy initiatives, monitoring project milestones, and preparing EXCO and Board papers.
• Maintain governance and quality documentation, liaising with risk, compliance, data protection, and information security teams.
• Manage the CDTO’s complex calendar, resolve scheduling conflicts, and organise meeting logistics.
• Develop and maintain both paper‑based and electronic filing systems for easy document retrieval.
• Process expenses, credit‑card returns, purchase requisitions, and contract administration documents in line with policies.
• Handle incoming and outgoing correspondence, draft routine memos, briefing notes, and presentations.
• Coordinate local and international travel arrangements, including itineraries, visas, and accommodations.

Required profile

• Proven ability to handle sensitive, confidential, and privileged ICT and digital information with the highest discretion.
• Experience providing administrative support to senior executives, including complex calendar and travel management.
• Strong organisational skills with a focus on accurate documentation and governance compliance.

Required skills