Branch Manager – Kisumu

About the role

Fin is building Africa’s leading neobank and is looking for a dynamic Branch Manager to lead its sales team in Kisumu. You will be responsible for driving client acquisition, growing loan disbursements, and ensuring high‑quality service across all product lines.

Key responsibilities

• Develop and implement comprehensive sales strategies to increase loan disbursement growth.
• Set performance targets, monitor progress, and adjust tactics based on market trends and competitor activity.
• Supervise, coach, and motivate sales agents through regular field visits, performance reviews, and training programs.
• Recruit, headhunt, and train new agents, re‑engaging dormant staff to meet targets.
• Oversee lead generation, customer engagement, and loan conversion processes to ensure high conversion rates.
• Maintain compliance with internal policies, ethical standards, and regulatory requirements.
• Prepare detailed performance reports and insights for senior management.

Required profile

• Bachelor’s degree in Business, Finance, Marketing or a related field.
• Minimum 5 years of sales experience in micro‑finance or financial services.
• At least 2 years in a supervisory or senior team‑leader role.
• Proven ability to manage a regional sales team and drive results.

Required skills