Branch Manager – Operations & Customer Service
SPATCO Energy Solutions · Nzalae/ Nzawa locations
Job description
About the role
The Branch Manager will direct and supervise other managers in the branch and oversee day‑to‑day operations, ensuring delivery of quality customer service and achievement of overall branch goals. This role requires strong leadership, excellent communication, and the ability to drive performance across financial, operational, and compliance areas.
Key responsibilities
- Collaborates with branch managers to set performance standards based on financial, operational, and compliance goals.
- Conducts regular staff meetings to communicate goals, provide guidance, and enable staff to meet objectives.
- Identifies training needs and works with HR to implement training plans.
- Maintains and develops positive relationships with customers, vendors, and staff, demonstrating excellent customer service.
- Performs other related duties as assigned.
Required profile
- Associate degree required; Bachelor’s or Master’s degree preferred.
- Minimum five years of branch‑level management experience.
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Published 1 hour ago
Expires 1 month from now
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SPATCO Energy Solutions
Nzalae/ Nzawa locations
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