Communications Intern (Kenya)

About the role

Church World Service (CWS) Africa is looking for a Communications Intern to support social media management, content development, visibility initiatives and communications coordination. The intern works closely with the Humanitarian & Development (H&D) staff and the Communications team to gather, develop and publish content that highlights CWS Africa's impact and mission. The position is full time, based in Nairobi, Kenya, and reports to the Regional Senior Advisor, Program Quality & Development Division.

Key responsibilities

• Assist in developing, scheduling and publishing content across social media platforms, and maintain the social media content calendar.
• Draft social media captions, awareness messages and other digital content, and edit and proofread materials for quality and consistency.
• Monitor social media engagement, track and report performance metrics, and escalate inquiries or sensitive issues as appropriate.
• Coordinate with program and field teams to gather stories, photos, testimonials and updates, and draft success stories, event highlights and staff features.
• Develop visibility materials and key messages, and create basic graphics and visuals using approved templates and branding guidelines.
• Produce newsletters, flyers, banners, presentations and other promotional materials, and help organize photo, video and multimedia archives.
• Maintain records of communications outputs and engagement statistics, and support content review, approval and publication processes.
• Promote campaigns, events, commemorative days and awareness initiatives, and assist in communications planning and team meetings.

Required profile

• Enrolled in the final year of a first university degree, or recently graduated, in Communications, Journalism, Public Relations, Media Studies, Graphic Design, Development Studies or a related field.
• Demonstrated interest in communications, social media management, digital marketing, journalism or public relations.
• Experience creating social media content is desirable; experience with Canva or similar graphic design tools is an added advantage.
• Interest in humanitarian, development, refugee, migration or social impact issues is desirable.
• Background check including references, education and criminal record is required before employment starts.

Required skills

• Strong written and verbal communication skills, able to write clear, engaging content for diverse audiences.
• Basic graphic design and visual storytelling skills.
• Competence in Microsoft Office packages is required; use of a laptop at all times.
• Organizational and time-management skills, attention to detail, and ability to work independently and collaboratively in a multicultural environment.