Credit Manager (Hotel) – Diani

About the role

A luxury leisure lodge in Diani is looking for an experienced Credit Manager. The role manages the organisation's accounts receivable, collects debts owed to the lodge promptly and efficiently, keeps accurate and up-to-date credit and receivables records, and implements effective credit control procedures.

Key responsibilities

• Check out and send all invoices to bookers or debtors within two days of check-out.
• Post monthly rental income and other payments accurately.
• Invoice and reconcile inter-company balances by the 4th of each month, follow up on outstanding balances and respond to debtor queries within 24 hours.
• Post payments from bank statements daily, match debtor credits and payments, and reconcile the suspense account.
• Post and reconcile guest advance deposits and deferred revenue, including TTOO guarantees, and provide daily balances and weekly movement reports.
• Circulate weekly debtor aging and guest ledger reports with updated remarks, and prepare monthly reports and schedules for debtors, guest ledger, deferred revenue and provisions.
• Follow up on unfiscalized or problematic invoices with IT and Finance, maintain daily issue reports and ensure timely resolution.
• Compute and document all agent commissions promptly.
• Create accounts receivable accounts in the systems upon credit approval.

Required profile

• Bachelor's degree in Accounting, Finance or a business-related field.
• Minimum of 4-6 years' experience in credit control or accounts receivable.
• Proven experience managing debtor aging, reconciliations and collections.
• Hospitality or service-industry finance experience is highly preferred.