Crisis Management & Business Resilience Consultant

About the role

Procept Africa is seeking an experienced Crisis Management & Business Resilience Consultant to support a financial institution in Nairobi. The role focuses on strengthening crisis preparedness, business continuity, and operational resilience through training, simulations, and actionable recommendations.

Key responsibilities

• Design and facilitate crisis management training programmes and simulation exercises.
• Assess and strengthen organisational crisis management and business continuity capabilities.
• Develop realistic crisis scenarios to test preparedness, decision‑making, escalation procedures, and response coordination.
• Apply industry best practices in operational resilience, incident management, risk management, and crisis communications.
• Evaluate simulation outcomes, identify capability gaps, and recommend practical improvement measures.
• Prepare reports and actionable recommendations to strengthen crisis response, recovery, and business resilience.

Required profile

• Proven experience in crisis management, business continuity management, operational resilience, incident management, or a related discipline.
• At least five (5) years of relevant experience.
• Demonstrated experience in financial institutions, large corporates, government institutions, or multinational organisations.
• Relevant professional certifications such as CBCI, MBCI, CBCP, ISO 22301 Lead Implementer, ISO 22301 Lead Auditor, CERM, or equivalent are desirable.