Customer Service Executive

ELEPHANT TECHNOLOGY LIMITED

New

Junior 🇬🇧 English

Job description

About the role

The Customer Service Executive will handle both online and offline inquiries, providing accurate information about the company's products and services while ensuring a high level of customer satisfaction.

Key responsibilities

Receive and respond to customer inquiries across multiple channels.
Follow up on orders, process after‑sales visits, and resolve issues promptly.
Collect and relay customer feedback, complaints, and suggestions to relevant departments.
Maintain and update customer files and daily work records.
Collaborate with sales and operations teams to improve customer satisfaction and repeat business.

Required profile

Entry‑level candidates with a willingness to learn.
Strong communication skills and ability to handle customer issues efficiently.

Questions fréquentes

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Published 7 hours ago

Expires 1 month from now

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