This job is no longer available
This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Representative
WateRefil
Job description
About the role
We are looking for a Customer Service Representative to provide excellent support to our customers and ensure seamless order fulfillment. You will work closely with product, engineering, and operations teams to deliver high‑quality service.
Key responsibilities
- Drive the development and execution of customer‑service strategies.
- Collaborate cross‑functionally with product, engineering, and operations.
- Maintain high standards of quality and performance in all deliverables.
- Contribute to a culture of innovation, learning, and continuous improvement.
Required profile
- Proven experience in a similar customer‑service role with a strong track record.
- Excellent problem‑solving skills and a proactive mindset.
- Strong communication and collaboration abilities.
- Passion for the mission to revolutionize essential deliveries in Kenya.
Required skills
What we offer
- Competitive salary and equity packages.
- Comprehensive health insurance.
- Flexible working hours and remote work opportunities.
- Learning and development budget.
- Regular team‑building events.
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