Customs Clearance Specialist

About the role

The Customs Clearance Specialist coordinates and monitors import shipment activities, including vessel arrivals, cargo loading and offloading, and shipment documentation. The role maintains accurate shipment records, works with warehouses and ensures timely updates on incoming shipments. It is a full-time position based in Nairobi, Kenya.

Key responsibilities

• Monitor and coordinate bulk vessel arrivals, cargo discharge and shipment loading.
• Maintain daily updates on loading and offloading progress and communicate schedules and expected deliveries to warehouse teams.
• Prepare and distribute offloading packing lists to warehouses in a timely manner.
• Update and maintain shipment valuation tracking records in the CMS system.
• Coordinate with internal departments and stakeholders to keep shipment operations running smoothly.
• Keep shipment documentation accurate and follow up on progress, reporting delays or challenges promptly.

Required profile

• Diploma or Bachelor's degree in Logistics, Supply Chain Management, International Trade, Business Administration or a related field.
• Previous experience in import and export operations is required.
• Experience in shipping coordination, freight forwarding, customs clearance, import documentation or warehouse logistics is an added advantage.
• Good understanding of shipment coordination, cargo handling, vessel operations and import documentation.
• Strong attention to detail, accuracy in data entry and record management, and strong organisational skills under pressure.

Required skills

• Proficiency in Microsoft Office, particularly Excel.
• Familiarity with shipment or operational management systems.
• Excellent communication, coordination and teamwork skills.