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Employee Relations Specialist I

Teleperformance · Nairobi

New
Mid 🇬🇧 English
HRIS

Job description

About the role

The Employee Relations Specialist I will support a positive workplace environment by managing employee communications, engagement programs, and resolving relations issues. This role serves as the primary HR contact for assigned business units.

Key responsibilities

  • Coach managers and employees through performance management and conduct training sessions to improve people skills.
  • Investigate and mediate employee or supervisor complaints, ensuring compliance with labor laws and company policies.
  • Prepare HR dashboards and metrics (attrition, headcount, engagement) and conduct trend analyses for strategic decisions.
  • Partner with Learning & Development to coordinate training and support wellness initiatives.

Required profile

  • Degree in Human Resources, Business Administration, Psychology or related field.
  • 2‑5 years of HR generalist or HR Business Partner experience.
  • Strong knowledge of HR laws and regulations, excellent interpersonal and stakeholder‑management skills.

Required skills

  • Proficiency in HRIS systems.
  • Data‑driven decision‑making and ability to manage multiple priorities with high attention to detail.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Teleperformance.
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Published 1 day ago

Expires 3 weeks from now

6 views · 0 interested

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Teleperformance

Nairobi