English QA Lead (Remote)

About the role

This contract position is for an English Quality Assurance Lead who will oversee the quality, consistency, and performance of trainers across AI training projects. Working remotely, you will review AI‑generated English content, evaluate output against detailed rubrics, and provide precise written feedback to ensure high‑quality training data.

Key responsibilities

• Review AI‑generated English content and trainer/QA work for accuracy, clarity, grammar, tone, and adherence to project guidelines.
• Identify recurring quality issues, communicate updates to trainers and QAs, and maintain documentation such as style guides and FAQs.
• Support onboarding of new contributors, manage activation and follow‑ups, and handle escalations across time zones.
• Maintain trackers, dashboards, and other quality documentation using remote collaboration tools.

Required profile

• Bachelor’s or Master’s degree in English, Linguistics, Communications, Journalism, Education, or a related field.
• 3+ years of professional experience in quality assurance, editing, content review, AI training, annotation, or localization QA.
• Proven ability to evaluate work against detailed rubrics and provide constructive feedback.
• Excellent written communication skills and strong attention to detail.

Required skills

• Discord
• Google Sheets
• Google Docs