Factory Supervisor

About the role

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating across the East African region (Uganda, Kenya, Tanzania, Rwanda and South Sudan). On behalf of its client, it is recruiting a competent, skilled and experienced Factory Supervisor to work in Kenya.

Key responsibilities

• Work closely with the Key Account Executive to deliver project goals and the full contract scope.
• Enforce 100% compliance with safety protocols, site procedures and internal SOPs, including training and documentation.
• Manage the production department, covering staffing, performance and service delivery.
• Ensure services are delivered on time and in full (OTIF), with prompt invoicing and client feedback handling.
• Assign tasks, communicate plans and monitor project performance against client expectations.
• Maintain accurate staff attendance and leave schedules, minimise overtime and keep service continuous.
• Oversee team training, performance reviews and keep job descriptions and KPIs up to date.
• Escalate issues promptly and attend weekly or monthly client meetings, sharing minutes and updates.
• Keep project documentation such as action trackers, job logs and equipment maintenance records.
• Ensure proper induction of new staff, tool management and high standards of workplace housekeeping.

Required profile

• Diploma or degree in mechanical engineering or a related course.
• More than four years of experience in busy manufacturing operations.
• Excellent planning and organisation skills.
• Ability to work under pressure and meet deadlines.
• Tact, swiftness and attention to detail are essential.
• Excellent problem-solving, decision-making and communication skills, and good people skills with staff, colleagues, clients and cross-functional teams.

Basic accounting and Excel proficiency are desired. Applicants apply through the application link provided; only shortlisted candidates will be contacted.