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Front Office Supervisor

Diani Beach Hospital

Mid 🇬🇧 English
hospital management systems

Job description

About the role

We are looking for a Front Office Supervisor to lead the front‑office team at Diani Beach Hospital. The role involves managing patient flow, coordinating administrative tasks and ensuring high standards of service at the hospital’s reception area.

Key responsibilities

  • Supervise and schedule front‑office staff to maintain efficient operations.
  • Oversee patient registration and record handling processes.
  • Ensure compliance with hospital policies and quality standards.
  • Address patient inquiries and resolve service issues promptly.

The successful candidate will demonstrate strong leadership, effective communication, excellent customer service and problem‑solving abilities.

Required profile

  • Diploma or degree in Business Administration, Health Records, Hospitality, Healthcare Administration or a related field.
  • Minimum three years of relevant experience, including supervisory experience.
  • Proven experience in hospital front‑office operations and patient management.

Required skills

  • Familiarity with hospital management systems.

Questions fréquentes

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Published 2 weeks ago

Expires 1 month from now

24 views · 0 interested

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Diani Beach Hospital