Fulfillment Researcher & Account Manager (Background Screening)

About the role

Snappycx is looking for a full-time Fulfillment Researcher & Account Manager to work remotely for residents of Kenya, the Philippines and Ethiopia. The role drives screening precision and operational excellence within the US background screening industry, with a schedule of Monday to Friday, 9:00 AM to 5:00 PM EST. Pay is USD 5 per hour.

Key responsibilities

• Conduct background checks and research using relevant databases and resources.
• Review records and verify information for accuracy and completeness.
• Process and fulfill client orders in a timely and accurate manner.
• Prepare background screening reports and ensure information is properly documented.
• Communicate professionally with clients and provide updates as needed.
• Handle administrative tasks related to order fulfillment and account management.
• Assist with sales and marketing activities during slower business periods.
• Ensure compliance with Fair Credit Reporting Act (FCRA) requirements.

Required profile

• Previous experience with a US-based background screening or background check company, supporting US clients or operations.
• Hands-on experience processing and fulfilling background screening orders for the US market.
• Good working knowledge of US background screening processes and practical knowledge of FCRA.
• Fluent English, with clear, natural speaking and writing.
• Strong critical thinking, problem-solving and decision-making skills, good organization and multitasking abilities.