Graduate Sales Intern

About the role

The Graduate Sales Intern supports the sales and marketing team in identifying potential customers, promoting company products and services, generating leads and maintaining positive customer relationships. The role gives practical experience in sales operations, customer engagement, market research and business development. It is a 3-6 month internship reporting to the Sales Manager, renewable based on performance.

Key responsibilities

• Identify and research potential customers and business opportunities
• Generate sales leads through calls, emails, social media and field visits
• Assist in promoting and selling company products and services
• Engage prospective and existing customers to understand their needs
• Follow up on sales inquiries, quotations and prospective clients
• Support the preparation of sales proposals, quotations and presentations
• Maintain accurate customer information and sales records
• Assist in achieving departmental sales targets
• Conduct market research and monitor competitor activities
• Take part in sales meetings, campaigns and promotional activities
• Prepare weekly and monthly sales activity reports
• Provide excellent customer service and handle customer inquiries professionally

Required profile

• Bachelor's degree in Sales and Marketing, Business Administration, Commerce, Economics or a related field; fresh graduates are encouraged to apply
• Relevant sales or customer service experience is an added advantage
• Excellent verbal and written communication and strong interpersonal and relationship-building skills
• Persuasive negotiation, presentation and customer service skills
• Ability to work independently and within a team under pressure, with strong organization and time management
• Proficiency in Microsoft Office applications
• Self-motivated, confident, honest, resilient and proactive

Performance evaluation

• Number of new leads generated and customer engagements completed
• Conversion rate of leads into sales and achievement of sales targets
• Customer satisfaction and accuracy and timeliness of sales reports