Group Administrator – Administrative Support for Leaders

About the role

The Group Administrator provides high‑level administrative and logistical support to multiple senior principals, ensuring efficient calendar management, travel coordination, and smooth team operations across Nairobi and international locations.

Key responsibilities

• Manage complex, high‑volume calendars for leaders, schedule meetings across time zones, and resolve conflicts.
• Handle email tracking, expense processing, reimbursements, and special projects with accuracy.
• Coordinate domestic and international travel, including flights, accommodation, ground transport, visas and passports.
• Plan and execute internal and external events such as retreats, conferences, field visits, and team‑building activities.
• Maintain knowledge‑management tools such as SharePoint sites and organizational charts.
• Leverage AI and automation tools (e.g., CoPilot, ChatGPT) to streamline administrative workflows.

Required profile

• Bachelor’s degree or equivalent experience.
• 3–5 years of experience in a senior administrative role within a fast‑paced, complex organization.
• Proven ability to set priorities, meet deadlines and work under high pressure.
• Willingness to work shift hours and occasional overtime in line with company policy.

Required skills

• Microsoft Outlook and the broader Microsoft Office suite.
• SharePoint for document and knowledge management.
• AI assistance tools such as CoPilot and ChatGPT.