Human Resource & Administration Officer – Microfinance

About the role

We are seeking a proactive Human Resource and Administration Officer to join our microfinance institution. You will be responsible for managing the full employee lifecycle, ensuring compliance with labour laws, and supporting a safe and productive workplace.

Key responsibilities

• Coordinate recruitment, selection, induction, deployment and exit processes in line with HR policies and labour legislation.
• Support the review, implementation and continuous improvement of HR policies, procedures and staff guidelines.
• Administer employee leave, attendance records and staff welfare, ensuring proper documentation and timely reporting.
• Monitor compliance with employment legislation, HR regulatory requirements, internal procedures and good HR practice.
• Coordinate occupational safety and health matters, including workplace safety checks and statutory compliance.
• Support fair handling of employee relations matters such as discipline, grievances, consultations and conflict resolution.
• Maintain accurate, confidential and up‑to‑date employee records in line with data protection requirements.
• Prepare periodic HR and administration reports covering staffing, compliance issues, emerging risks and recommended actions.

Required profile

• A university degree in Human Resource Management, Business Administration or a related field.
• Possession of a valid IHRM HR Practising Certificate; CHRP‑K certification is an advantage.
• At least three years of relevant experience, preferably within financial services, microfinance, SACCO or a service‑based organisation.
• Excellent communication, interpersonal, planning, organisational and people‑management skills.

Required skills