Human Resource Manager - Hospitality

About the role

Brites Management Services is hiring a full-time Human Resource Manager for its hospitality business. The role leads the day-to-day HR function, covering recruitment, employee relations, performance management, payroll coordination and labour law compliance, with a salary of KShs 70,000.

Key responsibilities

• Lead the day-to-day HR function and implement hotel HR policies, procedures and processes
• Maintain accurate and confidential employee records, contracts, personnel files and leave records
• Advise management and Heads of Department on HR matters and prepare regular HR reports on staffing, turnover, absenteeism, leave and performance
• Manage end-to-end recruitment, from workforce planning and job profiling to sourcing, interviewing, selection, onboarding and induction
• Handle employee relations, grievances, complaints and disciplinary matters in line with employment laws and company policies
• Coordinate performance appraisals, KPIs, development plans and training programmes, and support succession planning and retention
• Coordinate monthly payroll, keep records of salaries, allowances, deductions, leave and overtime, and work with Finance on payroll discrepancies
• Ensure HR practices comply with Kenyan employment and labour laws, and keep HR policies and compliance records up to date

Required profile

• Degree in Human Resources, Business Administration or a related field
• 5+ years of HR experience, including at least 2 years in a managerial or supervisory HR role
• Previous experience in the hospitality industry, particularly in a sizeable hotel operation, is preferred
• IHRM/SHRM certification or membership is an added advantage

Required skills

• Recruitment, employee relations, disciplinary processes and labour-law compliance
• Payroll coordination, performance management, training and HR administration

Candidates apply by sending their CV to the company's recruitment team; interviews are held on a rolling basis until the position is filled, and only shortlisted candidates are contacted.