Human Resources Manager (NGO) – Nairobi

About the role

The Human Resources Manager leads HR strategy and operations for the Center for Public Health and Development (CPHD) and its partner MQG, advising senior management on people risks, culture, capability and organizational readiness. The role covers workforce planning, recruitment, performance management, employee relations, safeguarding and HR systems, and encourages staff to adopt digital and AI tools. It is a full-time position based in Nairobi.

Key responsibilities

• Oversee day-to-day HR operations, maintain personnel records and coordinate payroll inputs and staff benefits with Finance
• Run transparent, competency-based recruitment, onboarding and offboarding, and analyse turnover trends
• Own the annual performance cycle, coach supervisors and manage performance improvement plans
• Handle employee relations, grievances and disciplinary matters confidentially and fairly
• Review and apply HR policies, ensure compliance with Kenyan employment law and NSSF, SHA, PAYE, WIBA and data protection, and keep audit-ready documentation
• Build and maintain a training and skills database, and run safeguarding, health and safety training
• Advise management on workforce planning, succession planning and HR risk, and deliver quarterly HR reports
• Promote adoption of digital tools and AI, assess digital skills gaps and set up safeguards for data and responsible AI use

Required profile

• Bachelor's degree in HR management, Business Administration or a related field
• Certified HR Practitioner (CHRP-K) and active IHRM membership with a valid practicing license
• 5-7 years of HR experience, including at least 2 years in a management or supervisory capacity
• Sound understanding of Kenyan labour legislation, occupational safety, safeguarding and data protection

Required skills

• Demonstrated experience in recruitment, performance management, employee relations, HR compliance and policy implementation
• Proficiency in Microsoft Office and HR information systems
• Familiarity with digital productivity tools and responsible AI use is desirable