Information Management Analyst

About the role

Catholic Relief Services (CRS) is hiring an Information Management Analyst in Nairobi to support the design, development, implementation and maintenance of digital information management solutions that strengthen program delivery, monitoring, evaluation, accountability and learning (MEAL). The role builds digital data collection tools, digitizes last-mile food distribution, strengthens data quality and reporting, and provides direct supervision to the Project Analyst - Data Visualization.

Key responsibilities

• Digital MEAL and last-mile commodity management: build and maintain digital tools for beneficiary targeting, registration, routine monitoring, post-distribution monitoring and feedback, and track food commodities and NFIs from distribution points to beneficiaries
• Digitize distribution processes (registration, identification, targeting, allocation, dispatch, receipt, verification) and integrate them with MEAL, logistics, supply chain and reporting systems
• Collect, organize and map geographic data, including GPS coordinates from mobile tools, and integrate it into mapping tools
• Train program staff and partners on the digital platform and reporting system, and support onboarding and user adoption
• Maintain data dictionaries, indicator definitions and standardized collection tools; support dashboards and reports with tools such as Power BI
• Supervise the Data Analyst, set work plans and monitor performance and deliverables

Required profile

• Experience supervising, mentoring or giving technical guidance to staff on data management, analysis or information systems
• Experience coordinating workloads, monitoring deliverables and reviewing analytical outputs
• Experience coordinating cross-functional teams with MEAL, program and operational stakeholders
• Strong communication and stakeholder management skills

Required skills

• CommCare form development, application configuration and deployment
• Knowledge of MEAL processes and humanitarian program data requirements
• Preferred: KoboToolbox, ODK, DHIS2, APIs and data integration